United Oceans is committed to delivering orders of its products safely and efficiently to customers across India.

  1. Order Processing
    Orders are normally processed within 1–3 business days after successful confirmation of payment. Orders placed on Sundays or public holidays may be processed on the next business day.
  2. Delivery Time
    Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier service provider. Remote and certain service-restricted locations may require additional time.
  3. Shipping Charges
    Applicable shipping charges, if any, will be displayed to the customer before the order is placed.
  4. Order Tracking
    Where tracking is available, customers will receive shipment/tracking information through the contact details provided when placing the order.
  5. Delivery Address
    Customers are responsible for providing a complete and accurate delivery address, including PIN code and contact number. United Oceans cannot be held responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.
  6. Delayed Delivery
    Delivery timelines are estimates and may be affected by circumstances beyond United Oceans’ control, including courier delays, weather conditions, natural events, public holidays, transportation disruptions or other unforeseen circumstances.
  7. Damaged or Tampered Package
    If a package appears significantly damaged or tampered with at the time of delivery, customers should, where possible, refuse acceptance and contact United Oceans promptly with the order details and supporting photographs.
  8. Undelivered Orders
    If a shipment is returned to United Oceans because of an incorrect address, repeated delivery attempts, refusal to accept the shipment, or other reasons attributable to the customer, additional shipping charges may apply for re-dispatch.
  9. Customer Support
    For questions relating to delivery or an order, customers may contact United Oceans using the contact details provided on the website.
    United Oceans reserves the right to update this Delivery & Shipping Policy from time to time.