United Oceans respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.
- Information We Collect
When you use our website, place an order, contact us, or otherwise interact with our services, we may collect information such as:
Name
Delivery and billing address
Telephone/mobile number
Email address
Order and transaction details
Information you voluntarily provide through contact or enquiry forms
We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided lawfully. - How We Use Your Information
We may use information collected through the website to:
Process and fulfil orders
Arrange delivery of products
Communicate with you regarding your order
Respond to customer-support enquiries
Process refunds or cancellations where applicable
Improve our website, products and services
Maintain website security and prevent fraudulent or unauthorized activity
Meet applicable legal and regulatory requirements - Payment Information
Payments made through the website may be processed by third-party payment service providers.
United Oceans does not ordinarily receive or store customers’ complete card, banking or other payment credentials. Payment information is handled by the applicable payment service provider according to its own privacy and security practices. - Sharing of Information
We may share relevant information with service providers where necessary to operate our business, including payment processors, courier and delivery partners, website/service providers, technology providers and professional advisers.
We may also disclose information where required by applicable law, regulation, legal process, or a lawful request from a competent authority.
We do not sell or rent customers’ personal information to third parties. - Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, understand website usage, improve user experience and support analytics or security.
You may be able to control or disable cookies through your browser settings. Certain website functions may not work properly if necessary cookies are disabled. - Third-Party Services
Our website may contain or use services provided by third parties, such as payment processors, analytics services, social-media tools, hosting providers and delivery partners.
Those third parties may process information according to their own privacy policies and applicable laws. - Data Security
United Oceans takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. - Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, legal, regulatory and legitimate business requirements. - Your Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact United Oceans using the customer-support details provided on this website. - Children’s Privacy
Our website and products are not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable law. - Changes to This Privacy Policy
United Oceans may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or business practices.
The updated version will be published on this page with the revised effective date. - Contact Us
For privacy-related questions or requests, please contact United Oceans using the contact details provided on our website.
United Oceans reserves the right to update this Privacy Policy from time to time.